We strive to achieve full credibility and trust of our current and future customers through:

• being always focused on their needs and expectations,
• individual and reliable approach and gaining their lasting trust,
• improving our staff competence through a system of internal and external training,
• continuous monitoring and auditing of processes,
• careful selection and adequate cooperation with suppliers,
• developing a risk management approach,
• running business in compliance with applicable regulations and legal requirements,
• prevention of accidents at work and near misses,
• improving the organisation and working conditions by implementing new technical and organisational solutions.

To achieve the assumed objectives, the Management Board and employees of the company are aware of the need for continuous improvement of all processes aimed at achieving the satisfaction of our customers by satisfying their requirements. Maintaining and continuously improving the effectiveness of the Quality Management System compliant with ISO 9001:2015.

The Management of Ratna Stal sp. z o.o. takes full responsibility for the implementation of the Quality Policy and ensures that it is understood, implemented and maintained at all levels of the organisation.